Phil Cooper
CEO of TRNZ4m
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Phil Cooper, CEO of TRNZ4m and Certified EOS Implementor, is widely recognized for his understanding of the pest management industry and continues to be a thought leader in space.

Phil spent 34 years growing Cooper Pest Solutions into the largest private pest control company in New Jersey, exiting in 2018 with the sale of the company to ServiceMaster/Terminix. Phil joined the Terminix team for 20 months reporting directly into the C-Suite as a Senior Director, responsible for all of the companies Terminix acquired that maintained their pre-acquisition brand and were under $20M in annualized revenue. 

Phil maintains two businesses, SenSci, which produces bed bug traps for the pest control industry and Evolve YT which focuses on frontline service manager development. Both are run by separate leadership teams.  In addition, Phil is a Certified EOS (Entrepreneurial Operating System) Implementor working with companies from different industries and their leadership teams to help them achieve everything they want out of their businesses.

Passion, dedication and drive are just a few words to describe Phil and his efforts in the industry and beyond. As author of the book, “What + How = WOW: A Customer Service Methodology” Phil transforms the way companies interact with their customers to deliver the best possible customer experience Phil works with companies across the country implementing the “WOW” process to take their customer service to the next level.

But his passion doesn’t stop there.

Phil lives by his motto “As a corporate leader, I have great responsibility to be a model corporate citizen; tirelessly promoting diversity, helping those in need and raising awareness for different civic, charitable and health causes.”

He believes it is his civic duty as a corporate leader to give back to the community and he loves every second of it. In an effort to bring awareness to various causes and charities he holds close to his heart, Phil rides thousands of miles on his bicycle every year with his “Phil Across America” campaign. In 2013, Phil was honored as NJ Corporate Citizen of the Year by NJ Biz Magazine for his outstanding philanthropic efforts. He continues to embed his philanthropic values within his businesses, proving to his employees that together they can make a difference for various causes and charities.

As a Philadelphian through and through, Phil’s idea of fun includes all aspects of the City of Brotherly Love. He is a die-hard Eagles fan and a section leader at every home game and when there is a night game, playoff or Dallas you will find Phil with face painted.  His face has appeared on ESPN’s “A Football Life,” the 2010 Eagles yearbook, schedules, a season ticket and will call envelopes. He also enjoys attending other Philadelphia sporting events with friends and family. Needless to say, Phil knows how to enjoy his downtime after a busy work schedule.

A graduate of The George Washington University in 1984, Phil has taken all that he has learned to develop thriving businesses that embody all that he believes in. Phil is Past-President of the NJ Pest Management Association, a past NPMA Board of Director and in 2009, served as President of Associated Pest Services.

Phil splits time between his residences in Yardley, PA and Annapolis, MD with his wife Laura.  They have two children, Samantha and Andrew.

Jeffrey White
SenSci Product Innovator, Developer & Consultant
White Mantis Consultants
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Jeffrey White has a masters degree in entomology from the University of Florida and focuses the majority of his time and work to researching bed bug biology and behavior as well as evaluating tools and techniques for their control. White served as the driving force behind the development of various products that include the BlackOut Bed Bug Detector, SenSci Volcano Bed Bug Monitor and SenSci Activ Bed Bug Lure as well as developing bed bug management programs for residential and commercial properties. He is currently evaluating new products, redesigning treatment protocols and conducting research to determine a more effective and cost efficient bed bug treatment plan. White was recently voted one of twenty-one of the National Pest Management Association’s “Next Generation of Leaders in the Pest Management Industry”.

White has presented to forums that include the National Pest Management Association, state pest management associations, the Entomological Society of America, the International Hotel and Motel Show, as well as dozens of apartment associations, affordable housing and senior living associations. He’s been featured as a bed bug expert on ABC’s The View, NBC’s Nightly News with Brian Williams, NBC’s Today’s Show, ABC’s World News Tonight with Diane Sawyer, Animal Planets Infested, and Dateline, among many others.

White is also driven in his life to give back to the community and subsequently developed BedBug TV, an online weekly video podcast that has been viewed by over two-million people across the world. BedBug TV educates the public and pest control industry on different topics associated with the treatment and products of bed bugs and answers questions relating to those topics. In addition to Bed Bug TV, White is also the visionary behind “Taking the Bite Out of the Holidays” which is an annual charitable drive held across the country to provide free treatments to those in need who are suffering from bed bug infestations around the holidays. Since it’s inception in 2009, the charitable drive has given over $500,000 back to those in need.

White earned his Master of Science degree in entomology at the University of Florida and his Bachelor of Science degree in biological sciences from Rutgers University.

Dr. Richard Cooper
Entomologist and Consultant
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After serving as Technical Director for Cooper Pest Solutions for over 30 years and then joining Terminix as Senior Director of Specialty Services, Richard has started his newest journey at R Cooper Consulting.  In addition to starting his own consulting firm, Richard holds a position as a Research Associate at Rutgers University in the Urban Pest Management Lab.

Richard earned his Bachelor of Science degree in Entomology from the University of Delaware in 1986. After graduating he enhanced his knowledge of insects working as a Field and Lab Technician for the USDA Beneficial Insect Laboratories in the biological control of Gypsy Moths and other invasive pests. Richard spent a short time with E. I. DuPont conducting field testing of insecticides, herbicides, and fungicides. He continued his education, receiving a research Masters’s Degree in Entomology at Rutgers University in 1991 and returned to Rutgers nearly twenty years later to study bed bugs, receiving a Ph.D. in Entomology in 2015.

Richard regularly participates in national seminars focusing on the behavior, biology, and control of insects, and is frequently invited to speak at scientific and pest management industry meetings. Richard is the author of numerous articles in industry trade journals and over 36 scientific publications in peer-reviewed journals. Richard has also served as a member of the United States Department of Agriculture (USDA) Brown Marmorated Stink Bug working group, to help further science related to combating this serious pest. Richard is very active in ongoing field research with numerous manufacturers assisting in the field component of product development as well as the evaluation of product efficacy. In addition to his responsibilities at Cooper Pest Solutions and Rutgers University, he consults with other pest control companies on a variety of pest issues in both commercial and residential settings. In 2001 Richard received PCT Magazines distinguished leadership award and in 2003 was recognized as one of the top 40 professionals in the pest control industry under the age of 40 years old. Richard was also honored along with the other members of the Urban Entomology Lab at Rutgers in 2020 with the NJ Governor’s Environmental Excellence award for the lab’s work in healthy and sustainable housing communities.

Richard is recognized as one of the world’s leading experts on the subject of bed bugs and bed bug management. He has been an invited speaker at numerous bed bug symposia to include; the National Urban Entomology Meeting (2004, 2010, 2012, 2014, and 2018), the Entomological Society of America’s Annual Meeting (2005, 2011, and 2012, 2013, 2016, 2017 and 2019), The International Congress of Entomology in South Korea in 2012, and Southeast Asian Pest Summit in 2014 in Malaysia. Richard is the author of seven book chapters including chapters on bed bugs in the pest management industry’s most well-respected text reference, “The Mallis Handbook of Pest Control” 9th, 10th, and 11th Editions, and in the academic texts “Urban Pest Management: An Environmental Perspective” published in 2011 and “Advances in the Biology and Management of Modern Bed Bugs” published in February 2018. Richard also co-authored the 1st and 2nd editions of the most comprehensive text on Bed Bug Handbook: the complete guide to bed bugs and their control” and “Bed Bugs in Office Buildings –The Ultimate Challenge?”

Richard has been consulted as an expert witness in over 30 legal and insurance claims dealing with bed bugs and has been cited as an expert by the NY Times, Wall Street Journal, Washington Post, USA Today, The Discovery Channel, CBS’s The Early Show, NBC’s Today Show, The Dr. Oz Show, National Public Radio (NPR), among others. In 2009 Richard was appointed to serve on the NYC Bed Bug Advisory Board by New York City’s Mayor Bloomberg.

Richard served on the New Jersey DEP IPM Task Force, New York Bed Bug Advisory Board, USDA Brown Marmorated Bug Working Group, National Pest Management Technical committee. He also participates in a number of organizations including the Entomological Society of America, Pi Chi Omega, the National Pest Management Assoc. and the Earth Share, NJ., and holds pesticide applicators licenses in PA and NJ.